How do I get a reply?
On the Reply tab, tap Upload screenshot. You can also choose Paste text or Build it yourself. Add the conversation, choose a tone and tap Generate Reply.
Which tones can I choose?
Warm, Flirty, Funny, Bold, Sigma, Delulu and Nonchalant. All seven are available on the free plan, one tone at a time. With Premium, you can get replies in up to four tones at once.
What is free, and what does Premium add?
You can try the core features without paying: a few free replies, one free first message, one free analysis (Analyze Chat, Chat Wrapped or a profile photo) and a daily set of free pickup lines. The Profile tab shows which free uses you have left. Premium adds more replies and analyses, several tones at once, Reply Prediction, Profile Coach, My Style and replies in the Charm keyboard. Premium is not unlimited: AI requests are subject to fair-use limits.
How do I restore or cancel Premium?
Purchases are made through Apple. To restore a purchase, open the Premium screen in Charm AI and tap Restore. To cancel, open the Settings app on your iPhone, tap your name, then Subscriptions, and choose Charm AI. For refunds, use Apple's Report a Problem page.
Premium shows as locked after updating?
Close and reopen the app. If it is still locked, open the Premium screen and tap Restore. Your subscription is not affected.
What can Chat Wrapped import?
Exported one-on-one chats from WhatsApp, Instagram and Messenger. Group chats are not supported. Choose the platform and follow the in-app export guide.
Why does the keyboard need Full Access?
Full Access lets the Charm keyboard send the reply request you start and check your Premium status. It does not monitor what you type and does not send anything in the background.
Why do I see "Too many requests"?
AI requests from all users are subject to fair-use limits. If you see this message, wait a while and try again.
How do I delete my data?
Charm AI has no account. History, favorites, your writing style and settings are stored on your device. In the Profile tab, Reset All Data clears them, and deleting the app removes them. For anything else, see the privacy policy or email us.
Who can use Charm AI?
Charm AI is for adults aged 18 or older.
Which languages does the app support?
The app is available in 24 languages. You can change the language in the Profile tab.
Are AI replies always right?
No. AI can misread a chat or miss context. Read every reply before you send it, and only share conversations you are comfortable sharing.